For the most efficient help with your American Royal webcast, Call Richfield directly 502.664.0870. Second fastest would be to email us through our Contact page. 

American Royal Webcast

Live webcast property of the UPHA American Royal Horse Show.

Produced by Richfield Video Productions

Single Day - $30 / Full Week - $14o

To sign up, click a day and then click "Buy" to buy a subscription to the single day or the full week. Click “sign up” on the pop up and enter your information. from there select “one day” or “full week”. Then follow the steps of the purchase process. If you have further questions, check out the FAQ provided by DACAST - https://dacast.inplayer.com/

 **If you have purchased a full show pass, click on the link that you used to purchase it.

ie. if you purchased the full week on Monday you will have to use the Monday link to watch the show for the week.

Frequently Asked Questions

What is happening?
You are able to join virtually the excitement of 2024 UPHA American Royal Horse Show. Watch a high quality LIVE video stream brought to you by Richfield Video Productions. Enjoy, interact and watch the live feed from any of your internet connected devices.

What do I need to watch?
You need a minimum of 1.5Mb download Internet speed for our best quality, check at http://www.speedtest.net

We support most devices and operating systems: Microsoft® Windows®, Apple® Mac® or Linux OS with Adobe® Flash® or tablets including Google® Android™ devices and Apple® iPad® or iPhone® devices will work. We are streaming a lower bitrate feed that works over most 3G and 4G services. Please consult with your local access carrier for rules and regulations. Please be aware that we are not responsible for data connection charges to view the stream on any platform or service. 

Do I need to download anything to view the live stream?
No. Once you have a ticket you have instant access to the Internet video stream. The video plays automatically in your browser. It works on PC, Mac®, tablet or smartphone. But you have to ensure you have a proper broadband connection for video.

Is the live stream available on mobile devices?
Yes it is! When you click to register/buy, your mobile browser will open a new window. After you have created your Dacast account and got/purchased your access, just go back to the site. You can connect from your computer, phone or tablet anytime you want to. If you got registered/purchased your pass before on a different device, simply login with your Dacast account and again you'll have full access.

Can I book in advance? How do I access the show on D-Day?
We actually recommend you book your subscription in advance. This way, you avoid the queue (even on internet, it can happen!). Then connect a few minutes before the show.

Go to this page and select the day you are trying to watch and watch from there.


My payment is rejected, what can I do?
It might be that your bank is refusing the payment, so you may try to contact them (see phone number at the back of your card). Alternatively, please try to use a different payment method.

I have problem accessing the content I previously bought. What can i do?
Few options are available:
Option 1: Search your email inbox for "Dacast receipt". Have a look too at your Spam/Junk folder. Once found, click on the link inside the description and re-enter your credential if necessary. Make sure you use the same email address or Facebook/Google access as you did for your initial purchase. It should work!
Option 2: Clear your browser cache. You can find how to do it here. Then follow Option 1.

The video or stream quality is bad, what can i do?
Control your internet connection; try reloading the page a few times or see if you can access the event from another browser and/or device. This is more often than not a network issues. Please check it, and be patient :)

Can I watch from different computers or phones at the same time?
No, only one device can watch from the Dacast account you subscribed with at a time. If you are trying to switch from watching on a mobile device to a laptop or tablet make sure you sign out on the device you subscribed with.